“Contestable consumers” are eligible consumers who have switched to buy electricity from an electricity retailer or from the wholesale electricity market, instead of remaining as a non-contestable consumer and buy electricity from SP Services Limited (SPS) at the regulated tariff.
If you have been notified by the Energy Market Authority (EMA) or SPS that you are eligible to become contestable, you can contact your preferred retailer to make the switch or complete and submit your Contestability Application here.
Yes, once you have been classified as a contestable consumer, SPS will open a Market Support Services (MSS) account for you and inform you of the MSS account number and contestability start date.
The government has progressively liberalised the retail electricity market to promote the efficient supply of competitively priced electricity, with plans to open up the market eventually to full competition. The introduction of competition among the retailers has benefitted contestable consumers with improved services, greater efficiency, competitive prices and innovative products.
In April 2014, the contestability threshold was lowered from 10,000 kWh to 8,000 kWh to allow more non-residential consumers to be eligible for retail contestability. It was subsequently lowered to 4,000 kWh in Oct 2014, and 2,000 kWh in July 2015. These phases are known as Increased Retail Contestability (IRC). In total, about 89,500 accounts (or 33,000 C&I consumers) are eligible to be contestable. Currently, a commercial or industrial (C&I) consumer with an average monthly electricity consumption of at least 2,000 kWh (the monthly electricity bill is about $400) is eligible to become contestable.
EMA is working towards fully liberalising the market, empowering the remaining 1.3 million small consumers, mainly households, to choose whether to remain on the regulated tariff or switch to buy electricity from retailers at market prices. This phase is known as Full Retail Contestability (FRC) or Open Electricity Market (OEM).
You can download a copy of “Introduction to the National Electricity Market of Singapore” here.
Upon finalising the commercial details with the retailer of your choice, your electricity retailer will submit a transfer request to the Market Support Services Licensee on your behalf. SPS will need at least one business day to process the transfer from SPS to retailer, and approximately 5 business days to process the transfer from one retailer to another.
Your new retailer will be able to advise you accordingly.
No. SP PowerAssets (SPPA), as the transmission licensee, remains responsible for the physical delivery of electricity supply to your premises regardless of which option you choose. Hence, you will continue to enjoy the same quality, safety and reliability of electricity supply if you choose to become contestable.
As a contestable consumer, you will buy electricity at market prices. As market prices for electricity depend on the supply and demand situation, there will be up cycles and down cycles. The price of electricity to different consumers may also differ depending on their individual consumption needs. For instance, some consumers may be prepared to pay a premium for a firm electricity price i.e. fixed price retail contracts versus fuel price indexed retail contracts.
Power Bersama is committed to provide a reputable digital marketplace for the trading of electricity. We aims to provide a common unbiased platform to facilitate trade between electricity consumers and retailers through standardised and simplified procedures.
Buying electricity through Power Bersama is just a few clicks away:
Currently, consumers can choose either fixed price or discount off tariff. We are working with retailers to provide more innovative products in the future.
A Fixed Price shall be a fixed price Energy Charge for the contract period. Depending on your tension, other charges such as Transmission Charges, Energy Market Company (EMC) Charges, and MSS Charges may apply. You may contact your preferred retailer to clarify further.
A Discount off Tariff shall be a fixed percentage discount off the regulated Tariff published by SPS for the contract period. Depending on your tension, other charges such as Transmission Charges, Energy Market Company (EMC) Charges, and MSS Charges may apply. You may contact your preferred retailer to clarify further.
No. Power Bersama aims to provide an unbiased platform that facilitate trades. All retailers are given fair chance to compete and we do not take position in any deals.
Power Bersama provide a one stop solution to both electricity consumers and retailers. It is the digital marketplace that bring electricity consumers to retailers and allowing retailers to reach out to their customers, provide consumers with the most competitive offers and uncompromised services. Both electricity consumers and retailers are set to benefit from this common platform